From a state of emergency to a building block for modernising administrative work: the COVID-19-related restrictions brought on-site work in public administrations to a halt overnight. As an alternative, digitally supported working from home has been made possible on an unprecedented scale. This has resulted in effective temporary solutions, though these have had to overlook many unresolved issues due to the time pressure involved. Within this highly compressed timeframe, both the advantages and the obstacles of administrative work from home have become clear.
Read here to find out to what extent these practical experiences provide an ideal starting point for establishing digitally supported home working as a permanent feature of modern administrative work: